At Hill Country Lavender, your satisfaction is our utmost concern. Any product that is unopened and undamaged may be returned within 30 days at the buyers expense for a full refund. For products that arrive damaged, are believed to be defective, or fail to meet your expectations in any other way, we ask that you please contact us as soon as possible so that we may work to correct the problem.
Of course, we'd also like to hear from you if you're happy with your purchase. Here at HCL, we are constantly working to improve our products and develop new ones. Feedback from our customers is always appreciated and we would like to hear your thoughts on what we can improve and the types of products you would like to see in the future.